General

How can I contact WRONGTIMELINE?

You can reach us through our Contact page with any questions about an order, product, sizing, or anything else. We’ll get back to you as soon as possible.

What is WRONGTIMELINE?

Wrong Timeline is an apparel brand built around a simple idea: there’s a timeline you’re given, and there’s the one you choose. We create elevated everyday pieces for those choosing their own path.

Product & Sizing

How do I choose the right size?

Each product page includes a size guide to help you find the right fit. Our pieces are designed with a relaxed, modern fit, but sizing can vary by style. We recommend checking the measurements on the product page before ordering.

How should I care for my WRONGTIMELINE clothing?

For best results, machine wash cold with like colors and turn printed garments inside out before washing. Tumble dry low or hang dry. Do not iron directly over printed designs. Always follow the care instructions on the garment label.

Will the product color look exactly like the photos?

We make every effort to represent colors accurately. Slight differences may occur due to lighting, photography, fabric, and individual screen settings.

Shipping

How long does shipping take?

Orders typically require 2-5 business days for production before shipping. Once shipped, delivery typically takes 2-7 business days depending on your location. You’ll receive tracking information as soon as your order is on the way.

How can I track my order?

Once your order ships, you’ll receive a shipping confirmation email with tracking information. Please allow some time for tracking updates to appear after the carrier receives your package.

Returns & Exchanges

Do you accept returns or exchanges?

Yes. Eligible items may be returned within 30 days of delivery. Items must be unworn, unwashed, and in their original condition. Please review our Return Policy for complete details and instructions.

Can I return a sale item?

Sale or discounted items may not be eligible for return unless they arrive damaged or incorrect. Please check the return policy before purchasing.